SHIPPING POLICY

Shipping Policy

Who We Are
[HASSELI CONSULTING FZCO] ("we," "us," or "our") operates the website [swiss-society.com] (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

• Free Shipping: We offer free shipping on all orders.
  
  

Shipping Range

• Delivery Area: We currently ship within [UK].
  
  

• Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

• Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  
  

• Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.
  
  

• No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

• Estimated Delivery: Orders typically arrive within 5-7 business days after processing, depending on the destination.

Shipping Process

• Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
  
  

• Tracking Information: After your order is shipped, you will receive an email with tracking details.
  
  

Lost or Damaged Items

• Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  
  

• Lost Orders: If your order is lost, please reach out to us immediately for assistance.
  
  

Returns

• Returns Policy: For detailed return instructions, please refer to our [Returns Policy].
  
  

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

• Email: [support@swiss-society.com]

• Phone: [+447426469258]

• Address: [Hasseli Consulting FZCO]

• Hours:

  Monday to Friday - 9:00 AM to 5:00 PM